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Account Health Parameter & Threshold

1

Order Defect Rate

Always should be less than 1%

2

Late Dispatch Rate

Always should be less than 4%

3

Pre-fulfillment Cancellation Rate

Always should be less than 2.5%

4

Policy Violation

Inauthentic Complaints;

Safety Complaints;

Item not as described;

Incorrectly Mapped complaints; etc.

5

Contact Response Time

Always should be less than 10%

6

Return Dis-satisfaction Rate

Currently threshold not prescribed

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10 Years

On the market

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45+

Team Members

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100%

Satisfaction Rate

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100%

Project Completion

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WHAT WE DO:

We constantly monitor your Account help and take actions when needed to avoid any suspension due to negligence of account health. Most of the sellers are busy to make profit and they forget about important factor. 1 small negligence can cost you lose your business.

  • Proper handling of A-Z Claim under Amazon specific timeframe.
  • Get negative feedbacks removed which are under Amazon’s policy.
  • Help you to understand how LDR and PCR can be reduced and help you avoid them.
  • Proper response of each notification.
  • Buyer-Seller Communication checks and responds twice with-in 24 hours including on Sunday and Holidays.
  • Return Request will be responded in 24 hours under Amazon policy.

CHOOSE THE PERFECT PLAN FOR YOUR BUSINESS

PART TIME

$ 1800 / Per Month
  • Seller Central Account Setup
  • Brand Registry and Protection
  • Product Optimization
  • Product Listing
  • Order Management
  • Negative feedback removal
  • Inventory Management
  • FBA Shipment Creation
  • Overall Account Health
  • Constant Amazon Updates
  • 80 hours per month support

FULL TIME

$ 3200 / Per Month
  • Seller Central Account Setup
  • Brand Registry and Protection
  • Product Optimization
  • Product Listing
  • Order Management
  • Negative feedback removal
  • Inventory Management
  • FBA Shipment Creation
  • Overall Account Health
  • Constant Amazon Updates
  • 160 hours per month support